Terms of Use

Overview

Effective February 3, 2026

These Terms and Conditions ("Terms") govern your access to and use of the Digicare mobile application, website, AI-powered health assistant, and related services (collectively, the "Services").

By accessing or using Digicare, you agree to be legally bound by these Terms of Service. If you do not agree, you must not use the Services.

1. About Digicare

DIGICARE is a digital health platform that provides access to health-related knowledge through an AI-powered agent, as well as access to licensed and professional health consultants. Digicare is not a hospital, clinic, or medical practice.

2. Eligibility and User Accounts

Every user must be at least 18 years old, or the legal age of majority in your jurisdiction, to create an account and use Digicare independently. If you are under the required age, you may only use the Services with the consent and supervision of a parent or legal guardian.

When creating an account, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Digicare reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

3. Nature of the Services

4. No Emergency Use

Digicare is in no way or manner designed for emergency medical situations. If you believe you are experiencing a medical emergency, you must immediately contact your local emergency services or visit the nearest medical facility.

5. User Responsibilities

By using Digicare, you agree that you shall: - Use the Services only for lawful and personal purposes · Not misuse, abuse, or interfere with the platform · Not attempt to reverse engineer, copy, or exploit any part of the Services · Not provide false or misleading health information intentionally · Respect the privacy, rights, and dignity of consultants and other users. You are solely responsible for the content you submit, including health information, messages, and uploads.

Digicare reserves the right to report any unlawful or illegal use of our platform to the relevant authorities for further investigation and action. All activities on our platform must be within legal limits, confines and reasonable use.

6. Payments and Fees

Certain features or consultations on Digicare may require payment. Where applicable: - Fees will be clearly disclosed before payment · Payments are processed through third-party payment providers · Digicare does not store full payment card details.

Refunds, where applicable, are subject to the specific terms disclosed at the point of purchase. The user must be aware that such payment or fees may include Tax or Governmental/Statutory surcharges as required by Laws of the Federal Republic of Nigeria or any other Federal Law as the case may so require.

7. Intellectual Property

All content, software, trademarks, logos, designs, and materials provided through Digicare are owned by or licensed to Digicare, unless otherwise stated.

You are granted a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes. No rights are granted to copy, modify, distribute, or create derivative works without prior written consent.

8. Privacy and Data Protection

Your use of Digicare is subject to our Privacy Policy, which explains how we collect, use, and protect personal and health-related data. By using the Services, you consent to the data practices described in the Privacy Policy.

9. Platform Availability and Modifications

Digicare may modify, suspend, or discontinue any part of the Services at any time, with or without notice. We do not guarantee uninterrupted or error-free operation.

We may update these terms periodically; continued use of the Services after updates constitutes acceptance of the revised terms.

10. Termination

Digicare reserves the right to suspend or terminate your access to the Services at any time if you:

• Violate these Terms
• Misuse the platform
• Engage in illegal/unlawful or harmful conduct

Upon termination, your right to use the Services shall cease immediately.

11. Disclaimers

The Services are provided on an "as is available" basis. To the fullest extent permitted by extant law, Digicare disclaims all warranties, express or implied, including warranties of accuracy, reliability, fitness for a particular purpose, and non-infringement.

Digicare does not guarantee that the Services will meet your expectations or health outcomes.

12. Limitation of Liability

To the maximum extent permitted by law, Digicare shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.

Digicare's total liability, if any, shall not exceed the amount paid by you to Digicare in the six months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless Digicare, its officers, directors, employees, and partners from any claims, damages, losses, or expenses arising from use of the Services, violation of these terms, interaction with consultants or third parties.

Continued use of Digicare after changes take effect constitutes acceptance of the updated policy.

14. Governing Law and Dispute Resolution

These terms shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction where Digicare is registered, without regard to conflict of law principles.

Any disputes arising from these terms shall be resolved in good faith through negotiation, mediation and where necessary, through the courts of competent jurisdiction.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

For questions or concerns regarding these Terms, please contact: